Tech Support

Poker Technical Support

Basic Troubleshooting We pride ourselves on having a robust and stable poker client! However, as with all technology, there is...Read More

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Casino In Poker (CIP) Troubleshooting

In the event that a player reports an issue involving one of the casino games we offer within our poker...Read More

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Disconnection Policy

While each user is responsible for his or her own Internet connection, all players must accept the risk of disconnection....Read More

Frequently Asked Questions

How do I open an account?

Welcome to the BetOnline family! If you’re ready to open an account with us, follow this easy tutorial.

How do I deposit?

Here at BetOnline we offer one of the largest selections of deposit options in the industry. Our most recommended method is Bitcoin, and you can learn all about placing a deposit here.

Is my money safe with you?

At BetOnline, all customer deposits are held in an insured escrow account, either in cash or cash equivalents. Your deposit is fully secured and available for withdrawal on a daily basis, with prompt payouts within 24-48 hours. All online transactions are coded and encrypted for your protection.

What are your payout limits and rules?

Congratulations on your winnings! If you are ready to withdraw, please take a look at our withdrawal rules here. If you want to know about the minimum and maximum amounts you can withdraw, our Withdrawal Limits and Fees article has everything you want to know.

What are your hours of operation?

BetOnline is open for online and telephone wagering 24/7, 365 days a year. Account Management is also available 24/7 to ensure maximum support for our clients.