Wagering

Frequently Asked Questions

How do I open an account?

Welcome to the BetOnline family! If you’re ready to open an account with us, follow this easy tutorial.

How do I deposit?

Here at BetOnline we offer one of the largest selections of deposit options in the industry. Our most recommended method is Bitcoin, and you can learn all about placing a deposit here.

Is my money safe with you?

At BetOnline, all customer deposits are held in an insured escrow account, either in cash or cash equivalents. Your deposit is fully secured and available for withdrawal on a daily basis, with prompt payouts within 24-48 hours. All online transactions are coded and encrypted for your protection.

What are your payout limits and rules?

Congratulations on your winnings! If you are ready to withdraw, please take a look at our withdrawal rules here. If you want to know about the minimum and maximum amounts you can withdraw, our Withdrawal Limits and Fees article has everything you want to know.

What are your hours of operation?

BetOnline is open for online and telephone wagering 24/7, 365 days a year. Account Management is also available 24/7 to ensure maximum support for our clients.

Frequently Asked Questions

Can you delete my bet?

Please be vigilant when placing your bets as all wagers are final.

Is it legal to bet on sports?

Yes, but it depends on your location. It’s your responsibility to check with your local government to ensure it is legal for you to place an online wager.

What is the vigorish?

Vigorish is the fee or commission paid to the sportsbook to place your bet. The vigorish, also known as vig or juice, is typically 10 percent.

How close to the start of a race am I able to bet?

We make every effort to accept wagers on all the tracks we offer until the actual post time of each race. However, it is important to realize that BetOnline.ag is not the same as the racetrack. Please allow yourself sufficient time to enter/confirm your wagers, whether on the internet or through the call center.