BOL KNOWLEDGE BASE
What is 2FA? Two-factor authentication, also known as 2FA, is a type of security system that provides an extra layer of protection when you access an online account. As the name suggests, it requires two factors—two different types of information—before allowing a user into their account. What is it used for? 2FA is used […]
How To Use Promocodes Here at Bet Online, rewarding our players is our favorite thing. A Bonus is our way to say thank you for choosing us as your book. Read on to find out how you can start using bonuses today. How To Find My Bonus? Having trouble finding your Bonus? Look […]
Here at BetOnline we stay on top of the game, and we want you to as well! That’s why we’re introducing our new Bet Builder. This revolutionary sports betting product gives you the power to create and customize your own player props bets! For each customized prop bet you create we will instantly calculate […]
To claim a bonus, your account must meet the following requirements: No existing bonus balance or pending Freeplay in account No existing rollover conditions in account No payout in the last 14 days The promotion is available to residents of the country or jurisdiction, registered on the account You have been invited to the promotion, […]
Important New Feature: Once a specific limit has been reached, it can re-bet every time the odds move and/or every 61 seconds. AUSTRALIAN FOOTBALL Spread Money Line Totals Game 500 500 500 AUTO RACING Matchups Odds to Win Futures Game 500 500 500 BASEBALL MLB Run Line Money Line Totals Team Totals Game […]
Poker is down for me. We are sorry you’re experiencing difficulties with your gameplay. In this case, a number of factors could be affecting you, so we will go through some troubleshooting steps. 1. This may be caused by a poor internet connection. First, verify your internet connection and make sure everything is in working […]
Can I play poker with other players for real money? Of course, it’s one of the many benefits of being a BetOnline.ag player. Simply download the poker client (for Mac click here), log in, choose your poker name and start playing with other players. How do I transfer funds from the sportsbook to my poker […]
Why hasn’t my bet been graded? Our service providers usually transmit the results of any given sports match within minutes of the official results being posted. When we receive those results, your account is automatically updated to reflect your winnings. In rare cases, a wager might take slightly longer to be graded, but you […]
I played in a Blackjack tournament and my winnings have not been credited. While your Account Balance is adjusted instantly as you play in the Casino, the day’s transactions will automatically be taken from your current balance. To see the most current balance, ensure all Casino browsers are closed and refresh your Sportsbook web browser. […]
Are you experiencing technical issues? Never worry, we’re here to help! I was disconnected while playing a Casino game. You may occasionally experience disconnections from our game servers when playing. We understand this is common for all internet providers, and it should not be an issue when you are playing with us. If you […]
Welcome to the BetOnline family! If you’re ready to open an account with us, follow this easy tutorial.
Here at BetOnline we offer one of the largest selections of deposit options in the industry. Our most recommended method is Bitcoin, and you can learn all about placing a deposit here.
At BetOnline, all customer deposits are held in an insured escrow account, either in cash or cash equivalents. Your deposit is fully secured and available for withdrawal on a daily basis, with prompt payouts within 24-48 hours. All online transactions are coded and encrypted for your protection.
Congratulations on your winnings! If you are ready to withdraw, please take a look at our withdrawal rules here. If you want to know about the minimum and maximum amounts you can withdraw, our Withdrawal Limits and Fees article has everything you want to know.
BetOnline is open for online and telephone wagering 24/7, 365 days a year. Account Management is also available 24/7 to ensure maximum support for our clients.
