Disconnection Policy

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Disconnection Policy

While each user is responsible for his or her own Internet connection, all players must accept the risk of disconnection. Disconnections can, and do occur. If you are disconnected and unable to act on your hand, while having chips invested in the pot in a ring game, you will be given 30 additional seconds to reconnect. If you successfully reconnect within this timeframe, the table you were playing in will reappear automatically (if it isn’t already open). However, if you do not reconnect during this time, in the event that you have not made a bet when it is your turn to make one, our system will automatically “check” you; or if another player has placed a bet and you are required to make a “call”, your hand will “fold”, regardless of your investment in the pot or the strength of your hand.

We will not accept any responsibility for losses caused by disconnections.

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