I am sorry that play was not profitable for you. No outcome can be pre-determined. All our games are completely random. Like any gaming company, we need to stay competitive and keep people entertained and happy if we want to be around long-term. Rigging any game or cheating any customer, would hurt us more than help us. We make sure that our odds are always in line with industry standards.
Random Number Generators (RNGs) are used in all games of chance, such as Slots and Blackjack. These devices generate random numbers that cannot be predicted, and as such, ensure that the outcome of any game is entirely left up to chance. The RNGs used by our casino and poker software have been approved by Gaming Laboratories International (GLI), an internationally recognized and respected Accredited Testing Facility. In addition to this, all our games are tested rigorously before being released, and our live dealers are held to the highest standards of the business. If you want to learn more about this topic, please visit our Fair Gaming and Integrity page.