Logging Into Your Account

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Having issues logging into your account? No need to worry. Read below to regain access to your account and get right back to playing. 


Where do I find my username and password to log in?

You will be able to find your username on the confirmation email sent to your account when you first signed up. For security purposes, the password is not disclosed. This is what that should look like:

If you are already logged in, you will be able to verify your username by clicking on the icon at the top right. It’s the series number right below your name.


I’m having problems logging in, what can I do?

If you forgot your username… 

1. Please note that you can log in using your registered email address.

2. Once you are logged in, you will be able to view your username on ‘My Account’


If you’re having technical issues…

Ensure that you are entering the correct username and/or password. Erase any saved login information including cookies, and temporary files, and clear cache memory. Our website is best viewed using Chrome and Firefox.

If these tips do not resolve your problem, please contact us at 1-888-426-3661 or via Live chat.


If you still can’t log in… 

Call us at 1-888-426-3661 for immediate help with accessing your account, or feel free to use our live help service. 

Our Player Services team is here for you!


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